WE HIRE
The positions of collection agent and customer service agent are essential to the success
of our company. The agent provides expert advice in management services with collection and recovery activities,
making it possible to optimize the profitability of operations for both the company and our clients.
Main challenges:
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Communicate with the debtors and make the necessary arrangements for the settlement of their account and to
collect the amount due.
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Encourage the debtors to reimburse the creditor by using convincing arguments and proposing efficient solutions.
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Question the debtor on his financial situation in order to determine the appropriate method of reimbursement
or the actions to take.
Your duties will be to:
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Propose and negotiate reimbursement agreements in accordance with the established procedures as well as our
clients’ requirements.
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Protect the interests of the company as well as our clients’ interests by complying with policies and procedures
as well as the laws and regulations that govern us and by applying the legal provisions appropriately.
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Make sure that you meet the quantitative and qualitative standards of our company and our clients.
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Work with various specialty products developed specifically for the needs of our industry.
Requirements:
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High school diploma and 3 years of relevant work experience or
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College diploma and 1 year relevant work experience.
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Customer service or call centre work experience, an asset.
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Good computer skills, in general.
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To be dynamic, proactive, logical and a good negotiator.
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Good skills in oral and written communication.
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Bilingual in French and English (spoken/written).
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No criminal record.
Remuneration:
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Competitive salary.
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Commission plan.
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Group insurance plan.
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Opportunities for advancement.
Interested in joining our team? Here's how…
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Save and fill the job application form on your computer.
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clic the link on the left of this page Recrutement / Submit Resume..
And download the job form (which is filled) and your resume.
Submit all. We will contact you in the next days.